Privacy policy

Last updated: September 6, 2026

TrendyLanz ("we," "us," or "our") operates this website and online store to provide our customers with apparel, personalized products, and related services (the "Services"). Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit shoptrendylanz.com, make a purchase, communicate with us, or otherwise use our Services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with our store and may include:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.
  • Order information, including products purchased, product selections, personalization details, order history, and transaction information.
  • Payment information, which is processed through Shopify and our authorized payment providers.
  • Customer account information, if you choose to create an account.
  • Communications, including information you provide when contacting us about an order or customer service issue.
  • Device and usage information, such as your IP address, browser type, device information, and how you interact with our website.
  • Marketing information, such as your email marketing preferences and interactions with our advertisements.

How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, submit personalization information, contact us, sign up for marketing communications, or otherwise provide information to us.
  • Automatically when you visit or interact with our website through cookies and similar technologies.
  • From Shopify and service providers that help us operate our store, process payments, fulfill orders, provide shipping, analyze website activity, and provide marketing services.
  • From advertising and business partners where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfill your orders.
  • Create and produce personalized or customized products according to the information you provide.
  • Process payments.
  • Arrange shipping and provide order and tracking updates.
  • Provide customer service and respond to questions or concerns.
  • Manage refunds, replacements, cancellations, or other order-related matters in accordance with our store policies.
  • Detect and prevent fraud or unauthorized transactions.
  • Improve our website, products, and customer experience.
  • Send promotional emails or marketing communications when permitted.
  • Provide and measure advertising, including personalized advertising where permitted by law.
  • Comply with applicable laws and legal obligations.

Personalized Products

When you purchase a personalized product, we use the information you provide—such as names, dates, destinations, or other customization details—to create and fulfill your order.

Please avoid submitting sensitive personal information as part of your personalization unless it is necessary for your requested design.

How We Share Personal Information

We may share personal information with trusted service providers when necessary to operate our business and fulfill your order. These may include:

  • Shopify, which hosts and powers our online store.
  • Payment processors.
  • Printing and order fulfillment providers.
  • Shipping and delivery carriers.
  • Website hosting and technology providers.
  • Analytics providers.
  • Email and marketing service providers.
  • Advertising platforms and partners.

These providers may process personal information as necessary to perform services for us or as otherwise described in their own privacy policies.

We may also disclose information when required by law, to respond to valid legal requests, to protect our rights or the rights of others, or in connection with a business transaction such as a merger, acquisition, or sale.

Shopify

Our store is powered by Shopify. Shopify collects and processes certain personal information when you access or use our store.

Information you provide through our store may be transmitted to Shopify and other service providers in order to process transactions and provide the Services.

Shopify may also process information about your interactions with our store to provide and improve its services and certain enhanced features.

You can learn more about Shopify's privacy practices through Shopify's Consumer Privacy Policy and Privacy Portal.

Cookies and Similar Technologies

Our website and the services we use may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember your preferences.
  • Understand how visitors use our website.
  • Measure website and advertising performance.
  • Provide relevant marketing and advertising where permitted.

Depending on where you live, you may have choices regarding certain cookies or the use of your information for targeted advertising. Where required, these choices will be made available through our website's privacy or cookie controls.

Marketing Communications

If you sign up to receive promotional emails from TrendyLanz, you may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

Even if you unsubscribe from promotional communications, we may still send transactional communications regarding your orders, payments, shipping, or customer service inquiries.

Targeted Advertising and Data Sharing Choices

We may use Shopify and third-party advertising services to help us advertise our products and understand the effectiveness of our marketing.

Depending on where you live, applicable privacy laws may give you the right to opt out of certain uses of your personal information for targeted advertising or activities legally defined as the "sale" or "sharing" of personal information.

Where applicable, you may exercise these choices through the privacy controls or data-sharing opt-out options available on our website.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are intended for adults purchasing products and are not directed toward children.

We do not knowingly collect personal information directly from children under the age required by applicable law. If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and, where appropriate, delete the information.

Security

We use Shopify and reputable service providers to help protect customer information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Customers are responsible for maintaining the security of any account credentials associated with their accounts.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining appropriate business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Obtain a copy of certain personal information.
  • Opt out of certain targeted advertising or the sale or sharing of personal information where applicable.
  • Withdraw consent where our processing is based on your consent.
  • Appeal certain decisions regarding a privacy request where applicable.

These rights are subject to applicable laws and exceptions.

We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising privacy rights provided by applicable law.

To submit a privacy request, contact us at support@shoptrendylanz.com.

International Customers

If you access our store from outside the United States, your information may be processed in the United States, Canada, or other countries where Shopify or our service providers operate.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Customers located in the European Economic Area or United Kingdom may have additional rights regarding access, correction, deletion, restriction, objection to processing, portability, and withdrawal of consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or other operational reasons.

When we update this policy, we will post the revised version on our website and update the "Last updated" date above.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

TrendyLanz
Email: support@shoptrendylanz.com

For purposes of applicable data protection laws, TrendyLanz is responsible for the personal information it processes as described in this Privacy Policy.